Shipping policy

Order Processing

All orders are processed within 3-5 business days.
Once your order is placed, you will receive an order confirmation via email.

Orders are not processed or shipped on weekends or public holidays.

Shipping Locations

We currently ship to:

  • Pakistan
  • Canada

Cash on Delivery (Pakistan Only)

We offer Cash on Delivery (COD) across Pakistan.

  • Orders may be confirmed via call or message before dispatch
  • Orders that are not confirmed may be cancelled

Shipping Charges

Pakistan

  • Karachi: PKR 250
  • Other cities: PKR 350

Canada

  • Shipping rates are calculated at checkout based on your location

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or message to track your delivery.

Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High order volume
  • Courier delays
  • Weather or unforeseen circumstances

Mistico is not responsible for delays caused by courier services.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.

Mistico is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

For any shipping-related questions or support, please contact:
📧 mistico.by.di@gmail.com