Terms of service

Overview

This website is operated by Mistico. Throughout the site, the terms “we”, “us” and “our” refer to Mistico. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and merchants.


Online Store Terms

By using this site, you confirm that you are at least the age of majority in your region or have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.


Products & Services

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect exact colors.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities of any product
  • Refuse any order at our discretion

Pricing & Payment

All prices are listed in the applicable currency based on your region.

We reserve the right to modify prices at any time without prior notice.

For Pakistan:

  • Cash on Delivery (COD) is available
  • Orders may be confirmed before dispatch

Orders & Cancellations

We reserve the right to refuse or cancel any order.

Orders may be cancelled within a limited time after placing them. Once processed or shipped, cancellations are no longer possible.


Shipping & Delivery

Shipping times are estimates and may vary depending on location and courier services.

We are not responsible for delays caused by shipping carriers or unforeseen circumstances.


Exchanges & Returns

Mistico offers exchanges only and does not provide refunds.

Exchange requests must be made within 7 days of delivery, in accordance with our Return & Refund Policy.


Accuracy of Information

We strive to ensure all information on our site is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.


Third-Party Services

Certain services may be provided by third parties. We are not responsible for the content or accuracy of third-party services or websites.


Limitation of Liability

Mistico shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.


Contact Information

For any questions regarding these Terms, please contact us at:
📧 mistico.by.di@gmail.com